BHG Privacy Policy

This privacy policy discloses the privacy practices for Bluegrass Hospitality Group. This privacy policy applies solely to information collected by our web site or in our restaurants. It will notify you of the following:

  1. What personally identifiable information is collected from you, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing
BHG is the sole owner of the information collected on this site. We only have access to collect information voluntarily provided via email, phone, text or other direct contact from BHG/Drake’s Rewards members. BHG will not sell or rent information. BHG uses a third-party email partner. Information will be transmitted electronically for the purpose of email marketing and will be subject to the privacy policy of the email partner. Their privacy policy, to which BHG is bound, can be found here http://mailchimp.com/legal/privacy/ and https://www.paytronix.com/privacy-policy.aspx.

BHG also uses a third-party for text messaging, and BHG/Drake’s Rewards member information will be transmitted electronically for the purpose of marketing and will be subject to the privacy of the text messaging partner. Their privacy policy, to which BHG is bound, can be found here https://www.paytronix.com/privacy-policy.aspx.

BHG will use information provided to communicate with BHG/Drake’s Rewards members. Information may be shared with a third party when necessary.

Unless asked not to, BHG may collect information such as name, postal address, email address, zip code, phone number and dining preferences through any of the following: online email address submissions, reward program participation, text order communication, phone order communication, surveys, online gift card purchases, guest relations communications and/or other voluntary activities. The primary goal in collecting information is to improve the overall guest experience by understanding guest preferences, communicating promotions and services. BHG may perform research on guest demographics and behavior based on the information provided by guests. Personally identifiable information would not be used for this type of research. BHG may disclose statistics to third parties and for other lawful purposes.

Your Access to and Control Over Information
BHG/Drake’s Rewards members may opt out of any future contact from BHG at any time. The following may be done at any time by emailing or calling the contact information provided on the website:

• Review data collected

• Update data

• Request removal of data

• Share questions/concern about use of data

• Opt out of future communications.

Security
BHG takes precautions to protect information. When submitting sensitive information via the website or email, information is protected both online and offline. Only employees who need access to the information to perform a specific job are granted access to personally identifiable information. Computers and servers in which personally identifiable information is stored are kept in a secure environment.

Updates
BHG Privacy Policy is subject to change; all updates will be posted on this page.

If you feel that BHG is not abiding by this privacy policy, please contact us immediately, 859-335-6500 or email.