- What personally identifiable information is collected from you, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use and Sharing
BHG also uses a third-party for text messaging, and BHG/Drake’s Rewards member information will be transmitted electronically for the purpose of marketing and will be subject to the privacy of the text messaging partner.
Unless asked not to, BHG may collect information such as name, mailing address, email address, zip code, phone number and dining preferences through any of the following: online email address submissions, reward program participation, text and online order communication, phone order communication, surveys, online gift card purchases, guest relations communications and/or other voluntary activities. The primary goal in collecting information is to improve the overall guest experience by understanding guest preferences, communicating promotions and services. BHG may perform research on guest demographics and behavior based on the information provided by guests. Personally identifiable information would not be used for this type of research. BHG may disclose statistics to third parties and for other lawful purposes.
BHG may collect non-personal identification about BHG Rewards members and guests as they interact with the BHG website and/or app. Non-personal information may include geolocation data such as real-time information about the device location (GPS and network based), even when the app is not in use.
Your Access to and Control Over Information
BHG/Drake’s Rewards members and guests may opt out of any future contact from BHG at any time. The following may be done at any time by emailing or calling the contact information provided on the website, bluegrasshospitality.com:
• Review data collected
• Update data
• Request removal of data
• Share questions/concern about use of data
• Opt out of future communication
BHG takes precautions to protect information and comply with federal regulations. Appropriate programs are in place for data collection, storage and processing practices, and proper security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information. When submitting sensitive information via the website or email, information is protected both online and offline. Only employees who need access to information to perform a specific job are granted access to personally identifiable information. Computers and servers in which personally identifiable information is stored are kept in a secure environment.
This policy was updated on April 6, 2021.